SmartBot360 pricing plans

SmartBot360 offers a variety of pricing plans to best fit your unique needs

 

Limited time offer: with any new BASIC OR OFFICE plan, a SmartBot360 chatbot expert will analyze your Web page and create an optimized chatbot for you for free (A $299 value).

 

BASIC

for SOLO healthcare practices

HIPAA-compliance

One chatbot

One agent

Live chat

Chatbot templates

Deploy to Web page, Facebook, SMS, Whatsapp

Access to SmartBot360 Management Dashboard (which includes Analytics, Smart Notifications)

Up to 5,000 messages/month

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OFFICE

for small healthcare groups

All Basic features plus:

Unlimited chatbots

Up to 4 agents

Acuity Scheduling, Square, DocuSign integrations

Search customer service Web pages

Zendesk, Hubspot, Keap, SharpSpring, MS Dynamics, RingCentral, Google Analytics, Facebook Pixel integrations

Up to 10,000 messages/month

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MARKETING

For SMS-based Customer Engagement

All Office features plus:

Platform-initiated interactions

Texting Chatbot Campaigns

Automated follow-ups

Appointment Reminders

Engagement Reporting

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ENTERPRISE

suitable for healthcare enterprises

All Marketing features plus:

Access to SmartBot360 API and Webhook

AI Question-Answering and Search on Documents (new)

Salesforce Integration

2-factor authentication (2FA)

Complete whitelabeling (including custom domain, e.g. chatbots.myagency.com)

Custom features development, dedicated server hosting & option for on-premises hosting

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build A chatbot YOURSELF OR ask us to help

Free 30-Day Trial | No credit card required | Cancel any time (see terms)

All plans come with 30-day money-back guarantee and technical support

If you are a marketing agency, check out our bulk agency pricing


Chatbot building services

A. Self-Service

Free

  • Ask our customer support whenever you get stuck or have questions for technical help. We usually respond to emails within 1 hour.

  • Pick one of SmartBot360's chatbot templates to get started immediately or modify it for your needs

 

B. White Glove Package: Build one chatbot and deploy on Website/SMS/App

free with new BASIC OR Office plan (limited time, $299 Regular price)

  • Our chatbot experts will help you customize one of SmartBot360's bot templates for the needs of your business, or help create a new chatbot according to your needs (up to 30 states) (about 3 hours of work)

  • Help with deploying the bot on your business's web page or other desired medium (SMS, Messenger, Whatsapp) (about 1 hour of support work)

  • Training on how to make changes to the chatbot and how to use the Management Dashboard (about 1 hour)

 

C. Premium Consulting Package: Build one or more chatbots that require advanced features

Ask for pricing; 5 hours free with new Office plans

  • Help to integrate with your CRM, Google Analytics, Google Custom Search, DocuSign, and more

  • Set up SMS automation by creating and linking scheduling patterns

  • Set up chatbots to call your businesses’ APIs or customize SmartBot360's Webhook

  • Custom integrations with EHRs and more

  • Train your agents and developers



Chatbot Maintenance

Expert consultants from SmartBot360 monitor the user interactions with your chatbots and continuously modify the chatbots to improve the user experience (i.e. reduce drop-out, reduce unanswered questions, increase conversions).

To improve the chatbots, our consultant will look for information on your Web site or contact you if they need your input.

A. Monthly (most popular)

Contact us for pricing

 

B. Weekly

Contact us for pricing

** $799 if monthly number of messages is greater than 100,000